Privacy Policy
Effective January 1, 2026
Lightcraft Rancho Santa Margarita Sunrooms, ranchosantamargaritasunroomsandpatios.com, hi@ranchosantamargaritasunroomsandpatios.com
Who this policy covers
This policy explains how Lightcraft Rancho Santa Margarita Sunrooms handles the information you share when you use our website, call us or ask for an estimate. We're a sunroom contractor in Rancho Santa Margarita, CA, and we only collect what we need to answer your questions and plan your project.
It applies to every page of this site, starting with our home page. If you have a question about anything here, our contact page has the quickest ways to reach us.
What information we collect
When you fill out our contact form, we receive what you type in. That usually means your name, phone number, email address, the city or street where the work would happen, and a short description of the sunroom, patio enclosure or patio cover you have in mind. Our form is run by an outside form service, so your answers pass through that service on their way to us.
When you call us at (949) 353-6626 or email us, we keep the details you give us so we can follow up and schedule your free in-person estimate.
Like most websites, ours collects some information automatically through basic analytics tools and cookies. Cookies are small files your browser stores so a site can remember your visit. This can include the pages you viewed, how long you stayed, the type of device and browser you used, and your general location based on your internet connection. We use this to see which pages help homeowners and which don't, not to identify you personally.
How we use your information
We use what you send us to answer your questions, set up an estimate, prepare a quote and do the work if you hire us. We may also contact you about your project after it's finished, for example to follow up on a repair or a warranty question.
We don't sell your personal information, and we don't rent or trade it to marketing lists. We share it only with the outside services that help run this site and our business, such as our form and analytics providers, or when the law requires it.
We won't send you marketing messages you didn't ask for. If you get something from us you don't want, tell us and we'll stop.
Cookies and how to control them
You can block or delete cookies in your browser settings at any time. The site will still work if you do, though some analytics will no longer count your visit.
Many browsers also let you turn on a "do not track" setting or browse in private mode, which limits what gets stored after you leave.
How long we keep your information
We keep contact and project details for as long as we need them to answer you, complete your job and keep the records a contractor is expected to keep for work done on a home. After that, we delete what we no longer need.
If you reached out but never booked, you can ask us to remove your details sooner and we will.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. California residents may have additional rights under state privacy law, and we'll honor any request the law gives you.
To make a request, call us or use the form on our contact page. We reply within one business day, and we may ask a question or two to confirm it's really you before we change or delete anything.
Children's privacy
This site is meant for adults planning work on their homes. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
How to raise a privacy concern
If something about how we handle your information doesn't sit right with you, tell us. Call (949) 353-6626, any day from 7 AM to 10 PM, or send us a note through our contact page, and we'll look into it and get back to you.
You can learn more about who we are and how we work on our about page.
Changes to this policy
If we change how we collect or use information, we'll update this page so it always reflects what we actually do. Checking back here now and then is the easiest way to stay current.